Informativa sulle spedizioni
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays. In periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on the destination:
- Europe: 5–10 business days
- United States & Canada: 7–15 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 10–20 business days
Please note that these delivery times are estimates and may be affected by customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number (when available).
Please allow up to 48 hours for tracking information to become active.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price or shipping costs.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Nestora is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Shipments
If your package appears to be lost or significantly delayed, please contact us at:
We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged item and packaging.
We will review the case and provide an appropriate solution.
Contact Us
If you have any questions regarding shipping, please contact us at:
Email: nestora.shop.co@gmail.com