Termini e condizioni del servizio

OVERVIEW

Welcome to Nestora! Throughout this site, the terms “we,” “us,” and “our” refer to Nestora. Nestora operates this store and website, including all information, content, features, tools, products, and related services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Nestora is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information regarding your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state, province, or region of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices owned, purchased, or managed by you.

To use the Services, including accessing or browsing our online stores or purchasing any product or service we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 - OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, please note that product colors and appearance may vary from how they appear on your screen due to the device used to access the store and its settings and configurations.

We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or exactly match what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Nestora reserves the right to accept or reject any order for any reason at its sole discretion. An order is not accepted until Nestora confirms its acceptance. Payment must be received and processed before an order is accepted.

Please review your order carefully before submitting it, as Nestora may not be able to accommodate cancellation requests once an order has been accepted. If an order is not accepted, modified, or canceled, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.

Purchases are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that purchases are intended for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be stated in the order confirmation email.

Unless otherwise expressly stated, published prices do not include taxes, shipping charges, handling fees, customs duties, or import costs.

Prices displayed in our online stores may differ from prices offered in physical stores, other online stores, or stores operated by third parties. From time to time, we may offer promotions relating to the Services that are governed by separate terms and conditions. In the event of any conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete;
(ii) you are duly authorized to use such credit card for the purchase;
(iii) charges incurred by you will be honored by your credit card issuer; and
(iv) you will pay the charges incurred at the posted prices, including shipping and handling charges and any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed.

We are not liable for delays caused by shipping carriers, customs clearance procedures, or events beyond our control. Once products have been transferred to the carrier, title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio content, and the design, selection, and arrangement thereof, are owned by Nestora, its affiliates, or its licensors and are protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided in these Terms, nothing herein grants or shall be construed as granting any license or right under any patent, trademark, copyright, or other intellectual property right of Nestora, Shopify, or any third party.

Unauthorized use of the Services may violate intellectual property laws. All rights not expressly granted herein are reserved by Nestora.

The names, logos, product and service names, designs, and slogans of Nestora are trademarks of Nestora, its affiliates, or licensors. You may not use such trademarks without the prior written permission of Nestora.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party customer tools as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations, conditions, or endorsements of any kind.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

We may also, in the future, offer new features and services through the Services, including the release of new tools and resources. Such new features and services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including integrated third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you leave the Services to access third-party materials or websites, you do so at your own risk.

We are not liable for any damage or harm related to your access to third-party websites or your purchase or use of products, services, resources, or content available through such websites.

Please review carefully the policies and practices of any third party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately describes the relationship between Shopify and your store and should not be removed or modified.]

Nestora is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with Nestora.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Nestora, including any injury, damage, or loss arising from products or services purchased.

You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchases and transactions with Nestora.

SECTION 10 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy.

By using the Services, you acknowledge that you have read our Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information that you submit through the Services may be transferred to and shared with Shopify and third parties located in countries other than your own in order to provide the Services.

Please review our Privacy Policy [LINK] for more details regarding how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

You represent and warrant that:
(i) you own or otherwise control all rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with the Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to:
(1) maintain Feedback in confidence;
(2) pay compensation for Feedback; or
(3) respond to Feedback.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice, including after an order has been submitted.


SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or harmful purpose;

(b) to violate any international, federal, provincial, state, or local laws, regulations, rules, or ordinances;

(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person;

(e) to transmit false or misleading information;

(f) to knowingly send, receive, upload, download, use, or re-use any material that does not comply with these Terms;

(g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam, or any other similar solicitation;

(h) to impersonate or attempt to impersonate any person or entity; or

(i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our sole discretion, may harm Nestora, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services;

(b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services;

(c) collect or monitor the personal data of others;

(d) spam, phish, pharm, pretext, crawl, or scrape the Services;

(e) use robots, spiders, scraping tools, data mining or extraction tools, devices or processes, Artificial Intelligence tools (such as agentic AI), or any automated or manual means to access the Services; or

(f) interfere with, circumvent, or evade any security features, authorization mechanisms, robot exclusion headers, or other measures we implement to restrict access to the Services.

We reserve the right to suspend, disable, or terminate any account at any time, without notice, if we determine that any part of these Terms has been violated.

SECTION 14 – AGENTS

14.1

This section (Agent Terms) applies if you use, permit, enable, or cause an Agent to be deployed to access, use, or interact with the Services.

An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity and that may operate on behalf of or through a person’s device without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless it identifies itself and operates at all times in strict compliance with the requirements set forth in Section 14.4 below.

Furthermore, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

14.3

We may establish limitations, including through technical measures, regarding how and under what conditions an Agent may access, use, or interact with the Services.

14.4

Agents must:

(i) identify in all HTTP/HTTPS requests that the request originates from an Agent and state the Agent’s name by including the following in the request’s user-agent string: “Agent/[agent name]”;

(ii) not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by:

(a) imitating human behavior and interaction patterns; or

(b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use;

(iii) respond truthfully to any inquiry or prompt intended to determine whether interactions originate from a human or a computer;

(iv) not circumvent or otherwise avoid any measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this Agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

Even after termination, the following sections shall survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.